Terms and Conditions

Effective Date: 17.07.23

Welcome to H&G stores, a trading name of H&G Langleys Group Ltd. Please read these Terms and Conditions carefully before using our website www.hgstores.co.uk (the "Site") or purchasing any products from us. By accessing or using our Site and services, you agree to be bound by these Terms and Conditions.

1. Definitions

1.1 "Company," "we," "us," or "our" refers to H&G stores, a trading name of H&G Langleys Group Ltd.

1.2 "Customer," "you," or "your" refers to any person or entity who visits the Site or makes a purchase from us.

1.3 "Products" means any goods or services available for purchase on our Site.

2. Acceptance of Terms

2.1 By using our Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

3. Amendments to Terms

3.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the updated terms.

4. Registration and Accounts

4.1 To make a purchase or use certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary to keep it accurate, current, and complete.

4.2 You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

5. Product Information

5.1 We strive to provide accurate and up-to-date information about our Products. However, we do not warrant that Product descriptions, pricing, or other content on the Site is accurate, complete, reliable, or current.

5.2 We reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.

6. Orders and Payments

6.1 All orders are subject to acceptance and availability. We may refuse or cancel any order at our discretion.

6.2 Prices for Products are listed on the Site and are subject to change without notice. The price you pay for a Product will be the price listed at the time of your order.

6.3 Payments can be made via the payment methods specified on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that all payment details are correct.

7. Shipping and Delivery

7.1 We will make reasonable efforts to process and ship your order promptly. Delivery times may vary based on your location and the availability of Products.

7.2 Risk of loss and title for Products pass to you upon delivery. We are not responsible for any delays or damages during shipping.

8. Returns and Refunds

8.1 If you are not satisfied with your purchase, you may be eligible to return the Product within [insert number] days of receipt, subject to our Returns Policy.

8.2 To initiate a return, please contact our customer service team. Products must be returned in their original condition and packaging.

8.3 Refunds will be issued to the original payment method, minus any shipping or handling fees, if applicable.

9. Intellectual Property

9.1 All content on the Site, including text, graphics, logos, and images, is the property of Fixxall or its licensors and is protected by intellectual property laws.

9.2 You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

10. User Conduct

10.1 You agree to use the Site only for lawful purposes and in a manner that does not infringe on the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party.

10.2 You must not upload or transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable.

11. Limitation of Liability

11.1 To the fullest extent permitted by law, Fixxall and Langleys Group Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the Products.

11.2 Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your use of the Site or Products shall be limited to the amount paid by you for the Product(s) giving rise to the claim.

12. Indemnification

12.1 You agree to indemnify and hold harmless Fixxall, Langleys Group Ltd., and their affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Site or violation of these Terms and Conditions.

13. Privacy Policy

13.1 Your use of the Site is governed by our Privacy Policy, which can be found [insert link to Privacy Policy]. Please review it to understand how we collect, use, and protect your personal information.

14. Governing Law and Dispute Resolution

14.1 These Terms and Conditions are governed by and construed in accordance with the laws of [insert jurisdiction].

14.2 Any disputes arising from or relating to these Terms and Conditions or your use of the Site shall be resolved through [insert dispute resolution process, e.g., mediation, arbitration] in [insert location].

15. Termination

15.1 We reserve the right to terminate or suspend your account and access to the Site if you violate these Terms and Conditions or engage in unlawful behavior.

16. Contact Information

16.1 If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: sales@hgstores.co.uk

17. Miscellaneous

17.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17.2 The failure of Fixxall to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

18. Entire Agreement

18.1 These Terms and Conditions constitute the entire agreement between you and H&G stores regarding your use of the Site and supersede all prior agreements and understandings, whether written or oral.